Colgate Company Recruitment for Technical Associate Job Post

Colgate-Company-Recruitment-for-Technical-Associate-Job-Post

Colgate Company enlistment for Technical Associate post. The qualified hopeful ought to apply online in official site. The connection for apply and how to apply the Private Jobs is given underneath. Underneath we have given the more insights about the Colgate Company Recruitment of Technical Associate posts.

Colgate-Company-Recruitment-for-Technical-Associate-Job-Post

Colgate Company Recruitment Details:

Org Name Colgate Company
Qualification  Any Graduate
Experience 2+ years
Post Details Technical Associate Post
Job Location   Mumbai, MH, IN

About Colgate Company:

Colgate-Palmolive (India) Ltd is engaged in the personal care business, which includes oral care. The oral care products manufactured by the company include toothpastes, toothbrushes, toothpowder, whitening products and mouthwash. The personal care products manufactured by the company include body wash, liquid hand wash, shave preps, skin care and hair care. The household care product manufactured by the company includes surface care. The other products and treatments provided by the company include gingivitis treatment, sensitivity treatment, tooth whitening, fluoride therapy, mouth ulcer treatment and specialty cleaning. Colgate-Palmolive Company is the company’s ultimate holding company.

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Name of the Post:

Technical Associate Post

Technical Analyst Post

Eligibility:

Any Graduate

GITSC team is responsible for first level support for Business users IT queries and issues. As a single point of contact, GITSC takes responsibility for delivering a consistent, positive and timely resolution to every interaction by providing a professional insightful experience to get the Business user back to work as soon as possible.

Experience

2+ years in IT support with English & French language proficiency

Job Location:

Mumbai, MH, IN

Purpose & Accountabilities:

GITSC Analyst responsibility is to take the ownership of end-user issue end to end and resolve it ASAP.

Responsible for delivering high-class customer service to end users on their IT needs.

Lead and/or participate in key projects and initiatives as per assignment.

Be customer orientated to ensure quality support that will lead to higher customer Satisfaction.

Handle calls and service tickets as part of the daily task – be responsible for the service ticket from inception till resolution and act as facilitator as and when required.

Prioritize daily/weekly tasks as necessary. Ensure follow processes and implementation of new Processes

Key Skills:

Ability to consistently deliver high-quality customer service in a professional manner

Strong verbal and written interpersonal skills/ Communication skills in English & French.

Ability to learn quickly (on the job, through formal training & self-learning).

Ability to perform multi-task and prioritize critical items

Strong customer service focus.

Strong listening skills.

Strong Analytical skills.

Ability to handle multiple customer requests in a timely manner.

Effective prioritization, follow-up skills and the ability to call out issues quickly when necessary.

Ability to follow standard operating procedures & processes.

Ability to deal with ambiguity.

Flexibility to accommodate staff scheduling changes and work in shifts

Key Relationships:

Collaborate with Members of all other GIT departments.

Experience:

He / She should have experience providing the first level IT support to customers/users

He / She should have experience in voice support process

You should have supporting Infrastructure related issues like hardware, software, basic networking, Active directory etc.

Should have experience working with ticketing tools.

Are you interested in working for Colgate-Palmolive? You can apply to work with us using this online application. Attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

 Selection Procedure:

Interview

Apply Mode:

Online

Free Whatsapp Job Alert:

To Join Free Whatsapp Job Alert Click here-> https://alljobopenings.in/free-whatsapp-job-alert/

How to Apply for Colgate Company Recruitment:

For Official Notification click here -> https://jobs.colgate.com/colgate/job/Mumbai-Technical-Support-Agent-Technical-Associate-Technical-Analyst-MH/519608100/

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