Dell Company directly Recruiting for Specialist, Customer Services candidates. Job at Bangalore, Karnataka. Here is the link for applying online and how to apply is given at this page. Below we have given some details about, qualification, eligibility and details.
|Salary||As per Norms|
|Name of the Post||Specialist, Customer Services|
|Experience||2 to 3 years of relevant experience|
Dell EMC is an American multinational corporation headquartered in Hopkinton, Massachusetts, United States.Dell EMC sells data storage, information security, virtualization, analytics, cloud computing and other products and services that enable businesses to store, manage, protect, and analyze data. Dell EMC’s target markets include large companies and small- and medium-sized businesses across various vertical markets.The stock was added to the New York Stock Exchangeon April 6, 1986,and was also listed on the S&P 500 index. Dell company job openings in Chennai, jobs in Chennai, latest private sector job opening in Chennai, it company jobs in Chennai, jobs in tamilnadu, software company jobs in Chennai, customer care job openings in Chennai.
Name of the Post:
Specialist, Customer Services
As per Job postings
2 to 3 years of relevant experience in handling Customer care experience and
1 year of logistics experience would be added advantage.
Strong leadership behavior and drive for results
Excellent telephone and communication skills -English Language.
Role & Responsibilities:
Managing Order allocated to agent by contacting sales, customer both over phone and email systems.
Understand various kinds of documents that are required depending on location of the customer or kind of schemes customer is registered.
Engage with customers, sales team, work with external vendors (Logistics service provider)
Ensure the required documents are collected from customer and share them with back end team.
Ensure utmost safety of Customers legal documents.
Co-ordinate effectively with back end team and ensure orders status are closed in the tool
Engage with other team members and be able to support team member in times of distress or back up team members during emergency.
Fully responsible for Customer Satisfaction and feedback for improvement.
How to apply Dell Recruitment:
- Eligible candidates are Apply through Online
- Click this link to view official advertisement and apply this job https://jobs.dell.com/job/chennai/specialist-customer-services-i4/375/7513722
- Read Carefully and Apply this Job
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